CyberSecBulletin
CVE-2020-2506Exploited in the wildNVD status: Analyzed

QNAP Helpdesk Improper Access Control

Published Updated By the CyberSecBulletin desk

CVE-2020-2506 is a critical-severity improper access control vulnerability in Helpdesk from QNAP, with a CVSS 3.1 base score of 9.8 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, without any action from a user. The record lists version 3.0.3 as the first without the flaw, so updating Helpdesk to that release or later removes the exposure. CISA added it to the Known Exploited Vulnerabilities catalogue on March 25, 2022, which means attacks have been observed in the wild.

Patch now

Attackers are already exploiting this vulnerability, according to CISA.

What to do

  1. Update Helpdesk to 3.0.3 or a later version.
  2. CISA's required action: Apply updates per vendor instructions.
  3. Read the advisory on qnap.com for workarounds and exact fixed builds.
  4. Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.

Affected products and versions

VendorProductAffected versionsFixed in
QNAPHelpdeskbefore 3.0.33.0.3

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
NetworkCan be exploited remotely over a network, including the internet.
Attack complexity
LowNo special conditions are needed; the attack works reliably.
Privileges required
NoneNo account or login is needed.
User interaction
NoneNo action by a victim is required.
Scope
UnchangedImpact stays within the vulnerable component.
Confidentiality
HighAll data handled by the component can be read.
Integrity
HighData or code can be modified at will.
Availability
HighThe component can be taken down completely.

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H. Scored by NVD.

Scoring systemScoreSeverityScored by
CVSS 3.17.3HighCNA (qnapsecurity.com.tw)
CVSS 3.19.8CriticalNVD
CVSS 2.07.5HighNVD

Official description

The vulnerability have been reported to affect earlier versions of QTS. If exploited, this improper access control vulnerability could allow attackers to compromise the security of the software by gaining privileges, or reading sensitive information. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Improper Access Control

The product does not restrict or incorrectly restricts access to a resource from an unauthorized actor.

How developers prevent this class of flaw

  • Very carefully manage the setting, management, and handling of privileges. Explicitly manage trust zones in the software.
  • Compartmentalize the system to have safe areas where trust boundaries can be unambiguously drawn. Do not allow sensitive data to go outside of the trust boundary and always be careful when interfacing with a compartment outside of the safe area. Ensure that appropriate compartmentalization is built into the system design, and the compartmentalization allows for and reinforces privilege separation functionality. Architects and designers should rely on the principle of least privilege to decide the appropriate time to use privileges and the time to drop privileges.

More Improper Access Control vulnerabilities (CWE-284)

Timeline

  1. CVE record published.
  2. Added to CISA's Known Exploited Vulnerabilities catalogue.
  3. Deadline for US federal agencies to remediate, set by CISA.
  4. CISA published its SSVC assessment (exploitation: active, automatable: yes, technical impact: partial).
  5. Record last changed materially (score, affected products, status or references).

References

Third-party and government advisories

Other vulnerabilities in Helpdesk

All Helpdesk vulnerabilities

Recent Improper Access Control vulnerabilities

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