CyberSecBulletin
CVE-2023-20010NVD status: Modified

Cisco Unified Communications Manager: Improper Neutralization of Special Elements used in an SQL Command

CVE-2023-20010 is a high-severity improper neutralization of special elements used in an SQL command vulnerability in Cisco Unified Communications Manager from Cisco, with a CVSS 3.1 base score of 8.8 out of 10. It can be exploited remotely over the network by an attacker with a low-privileged account, without any action from a user. Affected Cisco Unified Communications Manager versions: 12.0(1)SU1; 12.0(1)SU2; 12.0(1)SU3, and others listed below. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.93% chance of exploitation within 30 days, higher than 61% of scored CVEs.

Next patch cycle

High severity with no evidence of exploitation so far.

What to do

  1. Update Unified Communications Manager to 12.5\(1\)su7 or 14su2, whichever matches your release line, or a later version.
  2. Read the advisory on sec.cloudapps.cisco.com for workarounds and exact fixed builds.

Affected products and versions

VendorProductAffected versionsFixed in
CiscoCisco Unified Communications Manager12.0(1)SU1; 12.0(1)SU2; 12.0(1)SU3; 12.0(1)SU4; 12.0(1)SU5; 12.5(1); 12.5(1)SU1; 12.5(1)SU2; and 7 more rangesNot stated
CiscoUnified Communications Managerbefore 12.5\(1\)su7; 11.5\(1\) up to, but not including, 12.5\(1\)su7; 14.0 up to, but not including, 14su212.5\(1\)su7, 14su2

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
NetworkCan be exploited remotely over a network, including the internet.
Attack complexity
LowNo special conditions are needed; the attack works reliably.
Privileges required
LowA basic user account is enough.
User interaction
NoneNo action by a victim is required.
Scope
UnchangedImpact stays within the vulnerable component.
Confidentiality
HighAll data handled by the component can be read.
Integrity
HighData or code can be modified at will.
Availability
HighThe component can be taken down completely.

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H. Scored by NVD.

Scoring systemScoreSeverityScored by
CVSS 3.18.1HighCNA (cisco.com)
CVSS 3.18.8HighNVD

Official description

A vulnerability in the web-based management interface of Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) could allow an authenticated, remote attacker to conduct SQL injection attacks on an affected system. This vulnerability exists because the web-based management interface inadequately validates user input. An attacker could exploit this vulnerability by authenticating to the application as a low-privileged user and sending crafted SQL queries to an affected system. A successful exploit could allow the attacker to read or modify any data on the underlying database or elevate their privileges.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Improper Neutralization of Special Elements used in an SQL Command

The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Without sufficient removal or quoting of SQL syntax in user-controllable inputs, the generated SQL query can cause those inputs to be interpreted as SQL instead of ordinary user data.

How developers prevent this class of flaw

  • Use a vetted library or framework that does not allow this weakness to occur or provides constructs that make this weakness easier to avoid. For example, consider using persistence layers such as Hibernate or Enterprise Java Beans, which can provide significant protection against SQL injection if used properly.
  • For any security checks that are performed on the client side, ensure that these checks are duplicated on the server side, in order to avoid CWE-602. Attackers can bypass the client-side checks by modifying values after the checks have been performed, or by changing the client to remove the client-side checks entirely. Then, these modified values would be submitted to the server.
  • When the set of acceptable objects, such as filenames or URLs, is limited or known, create a mapping from a set of fixed input values (such as numeric IDs) to the actual filenames or URLs, and reject all other inputs.

More Improper Neutralization of Special Elements used in an SQL Command vulnerabilities (CWE-89)

Timeline

  1. CVE record published.
  2. CISA published its SSVC assessment (exploitation: none, automatable: no, technical impact: total).
  3. Record last changed materially (score, affected products, status or references).

References

Other vulnerabilities in Cisco Unified Communications Manager

All Cisco Unified Communications Manager vulnerabilities

Recent Improper Neutralization of Special Elements used in an SQL Command vulnerabilities

Spotted an error? Tell us.