Osticket: Improper Validation of Specified Quantity in Input
CVE-2023-30082 is a high-severity improper validation of specified quantity in input vulnerability in Osticket from Enhancesoft, with a CVSS 3.1 base score of 7.5 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, without any action from a user. Affected Osticket versions: 1.17.2. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 1% chance of exploitation within 30 days, higher than 63% of scored CVEs.
High severity with no evidence of exploitation so far.
What to do
- Check which version of Osticket you run against the affected versions below, and install the vendor's latest release.
- Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.
Affected products and versions
| Vendor | Product | Affected versions | Fixed in |
|---|---|---|---|
| Enhancesoft | Osticket | 1.17.2 | Not stated |
Version data comes from NVD's product matching. Confirm against the vendor advisory before deciding you are unaffected.
How the severity score breaks down
- Attack vector
- NetworkCan be exploited remotely over a network, including the internet.
- Attack complexity
- LowNo special conditions are needed; the attack works reliably.
- Privileges required
- NoneNo account or login is needed.
- User interaction
- NoneNo action by a victim is required.
- Scope
- UnchangedImpact stays within the vulnerable component.
- Confidentiality
- NoneNo data is disclosed.
- Integrity
- NoneNothing can be modified.
- Availability
- HighThe component can be taken down completely.
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H. Scored by NVD.
| Scoring system | Score | Severity | Scored by |
|---|---|---|---|
| CVSS 3.1 | 7.5 | High | NVD |
| CVSS 3.1 | 7.5 | High | CISA (ADP) |
Official description
A denial of service attack might be launched against the server if an unusually lengthy password (more than 10000000 characters) is supplied using the osTicket application. This can cause the website to go down or stop responding. When a long password is entered, this procedure will consume all available CPU and memory.
Source: the CVE record as published by its numbering authority, via NVD and CVE.org.
The underlying weakness: Improper Validation of Specified Quantity in Input
The product receives input that is expected to specify a quantity (such as size or length), but it does not validate or incorrectly validates that the quantity has the required properties.
More Improper Validation of Specified Quantity in Input vulnerabilities (CWE-1284)
Timeline
- CVE record published.
- CISA published its SSVC assessment (exploitation: poc, automatable: no, technical impact: partial).
- Record last changed materially (score, affected products, status or references).
References
Technical write-ups (may include proof of concept)
- blog.manavparekh.com/2023/06/cve-2023-30082.htmlExploit, Third Party Advisory
- github.com/manavparekh/CVEs/blob/main/CVE-2023-30082/Steps%20to%20reproduce.txtExploit, Third Party Advisory
Other vulnerabilities in Osticket
- 9.1 Critical severity
- 7.5 High severity
Recent Improper Validation of Specified Quantity in Input vulnerabilities
- 8.8 High severity
- 8.6 High severity
- 7.5 High severity
- 7.5 High severity
- 7.5 High severity
- 7.8 High severity
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