Helpdeskadvanced: Improper Preservation of Permissions
CVE-2023-42231 is a high-severity improper preservation of permissions vulnerability in Helpdeskadvanced from Zucchetti, with a CVSS 3.1 base score of 8.1 out of 10. It can be exploited remotely over the network by an attacker with a low-privileged account, without any action from a user. Affected Helpdeskadvanced versions: 11.0.33 and earlier. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.34% chance of exploitation within 30 days, which is low compared with other CVEs.
High severity with no evidence of exploitation so far.
What to do
- Check which version of Helpdeskadvanced you run against the affected versions below, and install the vendor's latest release.
Affected products and versions
| Vendor | Product | Affected versions | Fixed in |
|---|---|---|---|
| Zucchetti | Helpdeskadvanced | 11.0.33 and earlier | Not stated |
Version data comes from NVD's product matching. Confirm against the vendor advisory before deciding you are unaffected.
How the severity score breaks down
- Attack vector
- NetworkCan be exploited remotely over a network, including the internet.
- Attack complexity
- LowNo special conditions are needed; the attack works reliably.
- Privileges required
- LowA basic user account is enough.
- User interaction
- NoneNo action by a victim is required.
- Scope
- UnchangedImpact stays within the vulnerable component.
- Confidentiality
- NoneNo data is disclosed.
- Integrity
- HighData or code can be modified at will.
- Availability
- HighThe component can be taken down completely.
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H. Scored by CISA (ADP).
Official description
Pat Infinite Solutions HelpdeskAdvanced <= 11.0.33 is vulnerable to Incorrect Access Control. Low privileged users can delete admin users by sending a request to the "WSCView/Delete" function.
Source: the CVE record as published by its numbering authority, via NVD and CVE.org.
The underlying weakness: Improper Preservation of Permissions
The product does not preserve permissions or incorrectly preserves permissions when copying, restoring, or sharing objects, which can cause them to have less restrictive permissions than intended.
More Improper Preservation of Permissions vulnerabilities (CWE-281)
Timeline
- CVE record published.
- CISA published its SSVC assessment (exploitation: none, automatable: no, technical impact: partial).
- Record last changed materially (score, affected products, status or references).
References
Third-party and government advisories
- gitlab.com/daniele_m/cve-list/-/blob/main/README.mdThird Party Advisory
Other vulnerabilities in Helpdeskadvanced
- 8.8 High severity
Recent Improper Preservation of Permissions vulnerabilities
- 9.1 Critical severity
- 7.8 High severity
- 7.5 High severity
- 7.8 High severity
- 9.8 Critical severity
- 9.8 Critical severity
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