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CVE-2024-1839NVD status: Analyzed

911 Emergency Gateway (EGW): Improper Neutralization of Special Elements used in an SQL Command

CVE-2024-1839 is a critical-severity improper neutralization of special elements used in an SQL command vulnerability in 911 Emergency Gateway (EGW) from Intrado, with a CVSS 3.1 base score of 10.0 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, without any action from a user. Affected 911 Emergency Gateway (EGW) versions: All. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.54% chance of exploitation within 30 days, which is low compared with other CVEs.

Patch this week

Critical severity: a successful attack would have severe impact.

What to do

  1. Update 911_emergency_gateway to 5.5 or 5.6, whichever matches your release line, or a later version.
  2. Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.

Affected products and versions

VendorProductAffected versionsFixed in
Intrado911 Emergency Gateway (EGW)AllNot stated
Intrado911_emergency_gatewaybefore 5.5; before 5.65.5, 5.6
Intrado911 Emergency Gateway FirmwareNot specified in the recordNot stated

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
NetworkCan be exploited remotely over a network, including the internet.
Attack complexity
LowNo special conditions are needed; the attack works reliably.
Privileges required
NoneNo account or login is needed.
User interaction
NoneNo action by a victim is required.
Scope
ChangedThe attack can reach beyond the vulnerable component into other systems.
Confidentiality
HighAll data handled by the component can be read.
Integrity
HighData or code can be modified at will.
Availability
HighThe component can be taken down completely.

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H. Scored by CNA.

Scoring systemScoreSeverityScored by
CVSS 4.010.0CriticalCNA
CVSS 3.110.0CriticalCNA

Official description

Intrado 911 Emergency Gateway login form is vulnerable to an unauthenticated blind time-based SQL injection, which may allow an unauthenticated remote attacker to execute malicious code, exfiltrate data, or manipulate the database.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Improper Neutralization of Special Elements used in an SQL Command

The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Without sufficient removal or quoting of SQL syntax in user-controllable inputs, the generated SQL query can cause those inputs to be interpreted as SQL instead of ordinary user data.

How developers prevent this class of flaw

  • Use a vetted library or framework that does not allow this weakness to occur or provides constructs that make this weakness easier to avoid. For example, consider using persistence layers such as Hibernate or Enterprise Java Beans, which can provide significant protection against SQL injection if used properly.
  • For any security checks that are performed on the client side, ensure that these checks are duplicated on the server side, in order to avoid CWE-602. Attackers can bypass the client-side checks by modifying values after the checks have been performed, or by changing the client to remove the client-side checks entirely. Then, these modified values would be submitted to the server.
  • When the set of acceptable objects, such as filenames or URLs, is limited or known, create a mapping from a set of fixed input values (such as numeric IDs) to the actual filenames or URLs, and reject all other inputs.

More Improper Neutralization of Special Elements used in an SQL Command vulnerabilities (CWE-89)

Timeline

  1. CVE record published.
  2. CISA published its SSVC assessment (exploitation: none, automatable: yes, technical impact: total).
  3. Record last changed materially (score, affected products, status or references).

References

Third-party and government advisories

Recent Improper Neutralization of Special Elements used in an SQL Command vulnerabilities

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