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CVE-2024-20378NVD status: Analyzed

Cisco IP Phones with Multiplatform Firmware: Authentication Bypass by Primary Weakness

CVE-2024-20378 is a high-severity authentication bypass by primary weakness vulnerability in Cisco IP Phones with Multiplatform Firmware from Cisco, with a CVSS 3.1 base score of 7.5 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, without any action from a user. Affected Cisco IP Phones with Multiplatform Firmware versions: 11.3.1 MSR2-6; 11.3.1 MSR3-3; 11.3.2, and others listed below. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.81% chance of exploitation within 30 days, higher than 57% of scored CVEs.

Next patch cycle

High severity with no evidence of exploitation so far.

What to do

  1. Update IP Phone 8811 With Multiplatform Firmware to 12.0.4 or a later version.
  2. Update IP Phone 8841 With Multiplatform Firmware to 12.0.4 or a later version.
  3. Update IP Phone 8851 With Multiplatform Firmware to 12.0.4 or a later version.
  4. Read the advisory on sec.cloudapps.cisco.com for workarounds and exact fixed builds.
  5. Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.

Affected products and versions

VendorProductAffected versionsFixed in
CiscoCisco IP Phones with Multiplatform Firmware11.3.1 MSR2-6; 11.3.1 MSR3-3; 11.3.2; 11.3.3; 11.3.1 MSR4-1; 11.3.4; 11.3.5; 11.3.3 MSR2; and 32 more rangesNot stated
CiscoCisco PhoneOS1.0.1; 2.1.1; 2.0.1; 2.3.1Not stated
Ciscoip_phone_6871_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_6821_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_6851_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_7821_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_6861_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_6825_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_6841_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_7811_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_7841_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_7861_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscoip_phone_8800_series_with_multiplatform_firmware12.0.4 and earlierNot stated
Ciscovideo_phone_8875_firmware12.0.4 and earlierNot stated
CiscoIP Phone 8811 With Multiplatform Firmwarebefore 12.0.4; 12.0.412.0.4
CiscoIP Phone 8841 With Multiplatform Firmwarebefore 12.0.4; 12.0.412.0.4
CiscoIP Phone 8851 With Multiplatform Firmwarebefore 12.0.4; 12.0.412.0.4
CiscoIP Phone 8851nr With Multiplatform Firmwarebefore 12.0.4; 12.0.412.0.4
CiscoIP Phone 8861 With Multiplatform Firmwarebefore 12.0.4; 12.0.412.0.4
CiscoVideo Phone 8875 With Multiplatform Firmwarebefore 2.3.1.01012.3.1.0101

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
NetworkCan be exploited remotely over a network, including the internet.
Attack complexity
LowNo special conditions are needed; the attack works reliably.
Privileges required
NoneNo account or login is needed.
User interaction
NoneNo action by a victim is required.
Scope
UnchangedImpact stays within the vulnerable component.
Confidentiality
HighAll data handled by the component can be read.
Integrity
NoneNothing can be modified.
Availability
NoneAvailability is not affected.

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N. Scored by CNA (cisco.com).

Official description

A vulnerability in the web-based management interface of Cisco IP Phone firmware could allow an unauthenticated, remote attacker to retrieve sensitive information from an affected device. This vulnerability is due to a lack of authentication for specific endpoints of the web-based management interface on an affected device. An attacker could exploit this vulnerability by connecting to the affected device. A successful exploit could allow the attacker to gain unauthorized access to the device, enabling the recording of user credentials and traffic to and from the affected device, including VoIP calls that could be replayed.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Authentication Bypass by Primary Weakness

The authentication algorithm is sound, but the implemented mechanism can be bypassed as the result of a separate weakness that is primary to the authentication error.

More Authentication Bypass by Primary Weakness vulnerabilities (CWE-305)

Timeline

  1. CVE record published.
  2. CISA published its SSVC assessment (exploitation: none, automatable: yes, technical impact: partial).
  3. Record last changed materially (score, affected products, status or references).

References

Other vulnerabilities in Cisco IP Phones with Multiplatform Firmware

All Cisco IP Phones with Multiplatform Firmware vulnerabilities

Recent Authentication Bypass by Primary Weakness vulnerabilities

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