CyberSecBulletin
CVE-2024-27301NVD status: Analyzed

SupportApp: Improper Privilege Management

Published Updated By the CyberSecBulletin desk

CVE-2024-27301 is a high-severity improper privilege management vulnerability in SupportApp from Root3nl, with a CVSS 3.1 base score of 7.3 out of 10. It can be exploited with local access to the system by an attacker with a low-privileged account, but only if a user takes part, for example by opening a link or file. Affected SupportApp versions: >= 2.3.1, < 2.5.1 Rev 2. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.32% chance of exploitation within 30 days, which is low compared with other CVEs.

Next patch cycle

High severity with no evidence of exploitation so far.

What to do

  1. Update supportapp to 2.5.2 or a later version.
  2. Update Support App to 2.5.1 or a later version.
  3. Read the advisory on github.com for workarounds and exact fixed builds.
  4. Because the attack needs a user to take part, warn users about unexpected links and files related to this product until it is patched.

Affected products and versions

VendorProductAffected versionsFixed in
Root3nlSupportApp>= 2.3.1, < 2.5.1 Rev 2Not stated
Supportappsupportapp2.3.1 up to, but not including, 2.5.22.5.2
Root3Support App2.3.1 up to, but not including, 2.5.12.5.1

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
LocalThe attacker needs local access or must trick a user into running something.
Attack complexity
LowNo special conditions are needed; the attack works reliably.
Privileges required
LowA basic user account is enough.
User interaction
RequiredA user must take an action such as opening a file or link.
Scope
UnchangedImpact stays within the vulnerable component.
Confidentiality
HighAll data handled by the component can be read.
Integrity
HighData or code can be modified at will.
Availability
HighThe component can be taken down completely.

Vector: CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:H. Scored by CNA (github.com).

Official description

Support App is an opensource application specialized in managing Apple devices. It's possible to abuse a vulnerability inside the postinstall installer script to make the installer execute arbitrary code as root. The cause of the vulnerability is the fact that the shebang `#!/bin/zsh` is being used. When the installer is executed it asks for the users password to be executed as root. However, it'll still be using the $HOME of the user and therefore loading the file `$HOME/.zshenv` when the `postinstall` script is executed. An attacker could add malicious code to `$HOME/.zshenv` and it will be executed when the app is installed. An attacker may leverage this vulnerability to escalate privilege on the system. This issue has been addressed in version 2.5.1 Rev 2. All users are advised to upgrade. There are no known workarounds for this vulnerability.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Improper Privilege Management

The product does not properly assign, modify, track, or check privileges for an actor, creating an unintended sphere of control for that actor.

How developers prevent this class of flaw

  • Very carefully manage the setting, management, and handling of privileges. Explicitly manage trust zones in the software.
  • Follow the principle of least privilege when assigning access rights to entities in a software system.
  • Consider following the principle of separation of privilege. Require multiple conditions to be met before permitting access to a system resource.

More Improper Privilege Management vulnerabilities (CWE-269)

Timeline

  1. CVE record published.
  2. CISA published its SSVC assessment (exploitation: poc, automatable: no, technical impact: total).
  3. Record last changed materially (score, affected products, status or references).

References

Recent Improper Privilege Management vulnerabilities

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