CyberSecBulletin
CVE-2025-20113NVD status: Analyzed

Cisco Unified Contact Center Express: Client-Side Enforcement of Server-Side Security

CVE-2025-20113 is a high-severity client-side enforcement of server-side security vulnerability in Cisco Unified Contact Center Express from Cisco, with a CVSS 3.1 base score of 7.1 out of 10. It can be exploited remotely over the network by an attacker with a low-privileged account, without any action from a user. Affected Cisco Unified Contact Center Express versions: 10.6(1); 10.5(1)SU1; 10.6(1)SU3, and others listed below. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.42% chance of exploitation within 30 days, which is low compared with other CVEs.

Next patch cycle

High severity with no evidence of exploitation so far.

What to do

  1. Check which version of Cisco Unified Contact Center Express you run against the affected versions below, and install the vendor's latest release.
  2. Read the advisory on sec.cloudapps.cisco.com for workarounds and exact fixed builds.

Affected products and versions

VendorProductAffected versionsFixed in
CiscoCisco Unified Contact Center Express10.6(1); 10.5(1)SU1; 10.6(1)SU3; 12.0(1); 10.0(1)SU1; 10.6(1)SU1; 11.0(1)SU1; 11.5(1)SU1; and 32 more rangesNot stated
CiscoCisco Unified Intelligence Center11.6(1); 10.5(1); 11.0(1); 11.5(1); 12.0(1); 12.5(1); 11.0(2); 12.6(1); and 12 more rangesNot stated
CiscoUnified Intelligence Center10.5\(1\); 11.0\(1\); 11.0\(2\); 11.0\(3\); 11.5\(1\); 11.6\(1\); 12.0\(1\); 12.5\(1\); and 5 more rangesNot stated
CiscoUnified Contact Center Express8.5\(1\); 9.0\(2\)su3es04; 10.0\(1\)su1; 10.0\(1\)su1es04; 10.5\(1\); 10.5\(1\)su1; 10.5\(1\)su1es10; 10.6\(1\); and 32 more rangesNot stated

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
NetworkCan be exploited remotely over a network, including the internet.
Attack complexity
LowNo special conditions are needed; the attack works reliably.
Privileges required
LowA basic user account is enough.
User interaction
NoneNo action by a victim is required.
Scope
UnchangedImpact stays within the vulnerable component.
Confidentiality
HighAll data handled by the component can be read.
Integrity
LowLimited modification of data is possible.
Availability
NoneAvailability is not affected.

Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N. Scored by CNA (cisco.com).

Official description

A vulnerability in Cisco Unified Intelligence Center could allow an authenticated, remote attacker to elevate privileges to Administrator for a limited set of functions on an affected system. This vulnerability is due to insufficient server-side validation of user-supplied parameters in API or HTTP requests. An attacker could exploit this vulnerability by submitting a crafted API or HTTP request to an affected system. A successful exploit could allow the attacker to access, modify, or delete data beyond the sphere of their intended access level, including obtaining potentially sensitive information stored in the system.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Client-Side Enforcement of Server-Side Security

The product includes a server that relies on the client to implement a protection mechanism that is intended to protect the server.

How developers prevent this class of flaw

  • If some degree of trust is required between the two entities, then use integrity checking and strong authentication to ensure that the inputs are coming from a trusted source. Design the product so that this trust is managed in a centralized fashion, especially if there are complex or numerous communication channels, in order to reduce the risks that the implementer will mistakenly omit a check in a single code path.

More Client-Side Enforcement of Server-Side Security vulnerabilities (CWE-602)

Timeline

  1. CVE record published.
  2. CISA published its SSVC assessment (exploitation: none, automatable: no, technical impact: total).
  3. Record last changed materially (score, affected products, status or references).

References

Other vulnerabilities in Cisco Unified Contact Center Express

All Cisco Unified Contact Center Express vulnerabilities

Recent Client-Side Enforcement of Server-Side Security vulnerabilities

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