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CVE-2025-60232NVD status: Deferred

KBx Pro Ultimate: Deserialization of Untrusted Data

CVE-2025-60232 is a critical-severity deserialization of untrusted data vulnerability in KBx Pro Ultimate from QuantumCloud, with a CVSS 3.1 base score of 9.8 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, without any action from a user. Affected KBx Pro Ultimate versions: 8.0.5 and earlier. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.58% chance of exploitation within 30 days, which is low compared with other CVEs.

Patch this week

Critical severity: a successful attack would have severe impact.

What to do

  1. Check which version of KBx Pro Ultimate you run against the affected versions below, and install the vendor's latest release.
  2. Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.

Affected products and versions

VendorProductAffected versionsFixed in
QuantumcloudKBx Pro Ultimate8.0.5 and earlierNot stated

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
NetworkCan be exploited remotely over a network, including the internet.
Attack complexity
LowNo special conditions are needed; the attack works reliably.
Privileges required
NoneNo account or login is needed.
User interaction
NoneNo action by a victim is required.
Scope
UnchangedImpact stays within the vulnerable component.
Confidentiality
HighAll data handled by the component can be read.
Integrity
HighData or code can be modified at will.
Availability
HighThe component can be taken down completely.

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H. Scored by CNA (patchstack.com).

Official description

Deserialization of Untrusted Data vulnerability in quantumcloud KBx Pro Ultimate knowledgebase-helpdesk-pro allows Object Injection.This issue affects KBx Pro Ultimate: from n/a through <= 8.0.5.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Deserialization of Untrusted Data

The product deserializes untrusted data without sufficiently ensuring that the resulting data will be valid.

How developers prevent this class of flaw

  • If available, use the signing/sealing features of the programming language to assure that deserialized data has not been tainted. For example, a hash-based message authentication code (HMAC) could be used to ensure that data has not been modified.
  • When deserializing data, populate a new object rather than just deserializing. The result is that the data flows through safe input validation and that the functions are safe.
  • Explicitly define a final object() to prevent deserialization.

More Deserialization of Untrusted Data vulnerabilities (CWE-502)

Timeline

  1. CVE record published.
  2. CISA published its SSVC assessment (exploitation: none, automatable: yes, technical impact: total).
  3. Record last changed materially (score, affected products, status or references).

References

Other vulnerabilities in KBx Pro Ultimate

All KBx Pro Ultimate vulnerabilities

Recent Deserialization of Untrusted Data vulnerabilities

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