FootPrints: Server-Side Request Forgery
CVE-2025-71258 is a high-severity server-side request forgery vulnerability in FootPrints from BMC Software, with a CVSS 3.1 base score of 7.1 out of 10. It can be exploited remotely over the network by an attacker with a low-privileged account, without any action from a user. Affected FootPrints versions: 20.20.02 through 20.24.01.001. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 16.9% chance of exploitation within 30 days, which is in the top 2.9% of all scored CVEs.
EPSS places it among the vulnerabilities most likely to be exploited soon.
What to do
- Check which version of FootPrints you run against the affected versions below, and install the vendor's latest release.
Affected products and versions
| Vendor | Product | Affected versions | Fixed in |
|---|---|---|---|
| BMC Software | FootPrints | 20.20.02 through 20.24.01.001 | Not stated |
Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.
How the severity score breaks down
- Attack vector
- NetworkCan be exploited remotely over a network, including the internet.
- Attack complexity
- LowNo special conditions are needed; the attack works reliably.
- Privileges required
- LowA basic user account is enough.
- User interaction
- NoneNo action by a victim is required.
- Scope
- UnchangedImpact stays within the vulnerable component.
- Confidentiality
- LowSome restricted data can be read.
- Integrity
- NoneNothing can be modified.
- Availability
- HighThe component can be taken down completely.
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:H. Scored by NVD.
| Scoring system | Score | Severity | Scored by |
|---|---|---|---|
| CVSS 4.0 | 5.3 | Medium | CNA (vulncheck.com) |
| CVSS 3.1 | 4.3 | Medium | CNA (vulncheck.com) |
| CVSS 3.1 | 7.1 | High | NVD |
Official description
BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain a blind server-side request forgery vulnerability in the searchWeb API component that allows authenticated attackers to cause the server to initiate arbitrary outbound requests. Attackers can exploit improper URL validation to perform internal network scanning or interact with internal services, impacting system availability. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01.
Source: the CVE record as published by its numbering authority, via NVD and CVE.org.
The underlying weakness: Server-Side Request Forgery
The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination.
How developers prevent this class of flaw
- If there is a known list of applications, IP, hostname, and/or domains to which the product is allowed to communicate, then use allowlists to ensure that outgoing requests are restricted to these known entities. The allowlists could be in the application code or possibly enforced by firewalls or network segmentation.
- If the product is expected to be able to connect to arbitrary IP addresses or domains, consider using a denylist that includes private network addresses, internal domain names, etc. The denylist could be in the application code or possibly enforced by firewalls or network segmentation.
Timeline
- CVE record published.
- CISA published its SSVC assessment (exploitation: poc, automatable: no, technical impact: partial).
- Record last changed materially (score, affected products, status or references).
References
Patches and release notes
Third-party and government advisories
- vulncheck.com/advisories/bmc-footprints-itsm-blind-ssrf-in-searchwebThird Party Advisory
Technical write-ups (may include proof of concept)
- labs.watchtowr.com/thanks-itsms-threat-actors-have-never-been-so-organized-bmc-footprints-pre-auth-remote-cod…Exploit, Third Party Advisory
Other vulnerabilities in FootPrints
- 8.8 High severity
- 7.1 High severity
- 9.1 Critical severity
Recent Server-Side Request Forgery vulnerabilities
- 7.5 High severity
- 7.6 High severity
- 7.5 High severity
- 8.6 High severity
- 7.6 High severity
- 9.1 Critical severity
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