CyberSecBulletin
CVE-2026-14309NVD status: Deferred

Chat On Desk Order Notifications: Improper Authentication

Published Updated By the CyberSecBulletin desk

CVE-2026-14309 is a high-severity improper authentication vulnerability in Chat On Desk Order Notifications, with a CVSS 3.1 base score of 8.1 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, without any action from a user. The record lists version 1.0.9 as the first without the flaw, so updating Chat On Desk Order Notifications to that release or later removes the exposure. There is no confirmed exploitation so far. EPSS estimates a 0.38% chance of exploitation within 30 days, which is low compared with other CVEs.

Next patch cycle

High severity with no evidence of exploitation so far.

What to do

  1. Update Chat On Desk Order Notifications to 1.0.9 or a later version.
  2. Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.

Affected products and versions

VendorProductAffected versionsFixed in
Chat On Desk Order NotificationsChat On Desk Order Notificationsbefore 1.0.91.0.9

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
NetworkCan be exploited remotely over a network, including the internet.
Attack complexity
HighSuccess depends on conditions outside the attacker's control.
Privileges required
NoneNo account or login is needed.
User interaction
NoneNo action by a victim is required.
Scope
UnchangedImpact stays within the vulnerable component.
Confidentiality
HighAll data handled by the component can be read.
Integrity
HighData or code can be modified at will.
Availability
HighThe component can be taken down completely.

Vector: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H. Scored by CISA (ADP).

Official description

The Chat On Desk Order Notifications WordPress plugin before 1.0.9 does not verify that the one-time password has been validated before processing a password-reset request, allowing unauthenticated attackers to reset the password of arbitrary users, including administrators, and take over their accounts when SMS one-time-password password reset is enabled.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Improper Authentication

When an actor claims to have a given identity, the product does not prove or insufficiently proves that the claim is correct.

How developers prevent this class of flaw

  • Use an authentication framework or library such as the OWASP ESAPI Authentication feature.

More Improper Authentication vulnerabilities (CWE-287)

Timeline

  1. CVE record published.
  2. CISA published its SSVC assessment (exploitation: none, automatable: no, technical impact: total).
  3. Record last changed materially (score, affected products, status or references).

References

Recent Improper Authentication vulnerabilities

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