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CVE-2026-20035NVD status: Analyzed

Cisco Unity Connection: Server-Side Request Forgery

CVE-2026-20035 is a high-severity server-side request forgery vulnerability in Cisco Unity Connection from Cisco, with a CVSS 3.1 base score of 7.2 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, without any action from a user. Affected Cisco Unity Connection versions: 12.5(1); 12.5(1)SU1; 12.5(1)SU2, and others listed below. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.3% chance of exploitation within 30 days, which is low compared with other CVEs.

Next patch cycle

High severity with no evidence of exploitation so far.

What to do

  1. Update Unity Connection to 14.0 or a later version.
  2. Read the advisory on sec.cloudapps.cisco.com for workarounds and exact fixed builds.
  3. Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.

Affected products and versions

VendorProductAffected versionsFixed in
CiscoCisco Unity Connection12.5(1); 12.5(1)SU1; 12.5(1)SU2; 12.5(1)SU3; 12.5(1)SU4; 14; 12.5(1)SU5; 14SU1; and 13 more rangesNot stated
CiscoUnity Connectionbefore 14.0; 14.0; 14su1; 14su2; 14su3; 14su4; 15.0; 15su1; and 2 more ranges14.0

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
NetworkCan be exploited remotely over a network, including the internet.
Attack complexity
LowNo special conditions are needed; the attack works reliably.
Privileges required
NoneNo account or login is needed.
User interaction
NoneNo action by a victim is required.
Scope
ChangedThe attack can reach beyond the vulnerable component into other systems.
Confidentiality
LowSome restricted data can be read.
Integrity
LowLimited modification of data is possible.
Availability
NoneAvailability is not affected.

Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N. Scored by CNA (cisco.com).

Official description

A vulnerability in the web UI of Cisco Unity Connection Web Inbox could allow an unauthenticated, remote attacker to conduct SSRF attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Server-Side Request Forgery

The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination.

How developers prevent this class of flaw

  • If there is a known list of applications, IP, hostname, and/or domains to which the product is allowed to communicate, then use allowlists to ensure that outgoing requests are restricted to these known entities. The allowlists could be in the application code or possibly enforced by firewalls or network segmentation.
  • If the product is expected to be able to connect to arbitrary IP addresses or domains, consider using a denylist that includes private network addresses, internal domain names, etc. The denylist could be in the application code or possibly enforced by firewalls or network segmentation.

More Server-Side Request Forgery vulnerabilities (CWE-918)

Timeline

  1. CVE record published.
  2. CISA published its SSVC assessment (exploitation: none, automatable: no, technical impact: partial).
  3. Record last changed materially (score, affected products, status or references).

References

Other vulnerabilities in Cisco Unity Connection

All Cisco Unity Connection vulnerabilities

Recent Server-Side Request Forgery vulnerabilities

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