BigFix Service Management (SM): Inconsistent Interpretation of HTTP Requests
CVE-2025-31958 is a high-severity inconsistent interpretation of HTTP requests vulnerability in BigFix Service Management (SM) from HCLSoftware, with a CVSS 3.1 base score of 8.2 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, without any action from a user. Affected BigFix Service Management (SM) versions: 23. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.18% chance of exploitation within 30 days, which is low compared with other CVEs.
High severity with no evidence of exploitation so far.
What to do
- Check which version of BigFix Service Management (SM) you run against the affected versions below, and install the vendor's latest release.
- Read the advisory on support.hcl-software.com for workarounds and exact fixed builds.
- Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.
Affected products and versions
| Vendor | Product | Affected versions | Fixed in |
|---|---|---|---|
| HCLSoftware | BigFix Service Management (SM) | 23 | Not stated |
| HCL Software | Bigfix Service Management | 23.0 | Not stated |
Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.
How the severity score breaks down
- Attack vector
- NetworkCan be exploited remotely over a network, including the internet.
- Attack complexity
- LowNo special conditions are needed; the attack works reliably.
- Privileges required
- NoneNo account or login is needed.
- User interaction
- NoneNo action by a victim is required.
- Scope
- UnchangedImpact stays within the vulnerable component.
- Confidentiality
- LowSome restricted data can be read.
- Integrity
- HighData or code can be modified at will.
- Availability
- NoneAvailability is not affected.
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:N. Scored by NVD.
| Scoring system | Score | Severity | Scored by |
|---|---|---|---|
| CVSS 3.1 | 3.7 | Low | CNA (hcl.com) |
| CVSS 3.1 | 8.2 | High | NVD |
Official description
HCL BigFix Service Management is susceptible to HTTP Request Smuggling. HTTP request smuggling vulnerabilities arise when websites route HTTP requests through web servers with inconsistent HTTP parsing. HTTP Smuggling exploits inconsistencies in request parsing between front-end and back-end servers, allowing attackers to bypass security controls and perform attacks like cache poisoning or request hijacking.
Source: the CVE record as published by its numbering authority, via NVD and CVE.org.
The underlying weakness: Inconsistent Interpretation of HTTP Requests
The product acts as an intermediary HTTP agent (such as a proxy or firewall) in the data flow between two entities such as a client and server, but it does not interpret malformed HTTP requests or responses in ways that are consistent with how the messages will be processed by those entities that are at the ultimate destination.
How developers prevent this class of flaw
- Use a web server that employs a strict HTTP parsing procedure, such as Apache.
- Terminate the client session after each request.
More Inconsistent Interpretation of HTTP Requests vulnerabilities (CWE-444)
Timeline
- CVE record published.
- CISA published its SSVC assessment (exploitation: none, automatable: no, technical impact: partial).
- Record last changed materially (score, affected products, status or references).
References
Recent Inconsistent Interpretation of HTTP Requests vulnerabilities
- 9.1 Critical severity
- 7.5 High severity
- 7.5 High severity
- 7.5 High severity
- 7.5 High severity
- 9.1 Critical severity
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