freescout: Unrestricted Upload of File with Dangerous Type
CVE-2026-53593 is a high-severity unrestricted upload of file with dangerous type vulnerability in freescout from Freescout-help-desk, with a CVSS 3.1 base score of 8.8 out of 10. It can be exploited remotely over the network by an attacker with a low-privileged account, without any action from a user. Affected freescout versions: < 1.8.224. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.35% chance of exploitation within 30 days, which is low compared with other CVEs.
High severity with no evidence of exploitation so far.
What to do
- Check which version of freescout you run against the affected versions below, and install the vendor's latest release.
- Read the advisory on github.com for workarounds and exact fixed builds.
Affected products and versions
| Vendor | Product | Affected versions | Fixed in |
|---|---|---|---|
| Freescout-help-desk | freescout | < 1.8.224 | Not stated |
Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.
How the severity score breaks down
- Attack vector
- NetworkCan be exploited remotely over a network, including the internet.
- Attack complexity
- LowNo special conditions are needed; the attack works reliably.
- Privileges required
- LowA basic user account is enough.
- User interaction
- NoneNo action by a victim is required.
- Scope
- UnchangedImpact stays within the vulnerable component.
- Confidentiality
- HighAll data handled by the component can be read.
- Integrity
- HighData or code can be modified at will.
- Availability
- HighThe component can be taken down completely.
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H. Scored by CNA (github.com).
Official description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.224, the denylist that neutralizes dangerous file uploads (`Helper::$restricted_extensions`) is incomplete: it does not cover the `.pht` extension. The authenticated upload endpoint `POST /uploads/upload` (`SecureController@upload`) stores files with their original extension into the web-accessible directory `storage/app/public/uploads/` (served at `/storage/uploads/`). On the standard Apache + `libapache2-mod-php` deployment, the default handler `<FilesMatch ".+\.ph(ar|p[3457]?|t|tml)$">` executes `.pht`, so **any authenticated agent can upload a `.pht` web shell and run arbitrary commands as the web-server user** (`www-data`). This is a direct bypass of the fix for CVE-2025-48471, which added `phtml`/`phar` but not `pht` (nor `phtm`, `phps`). Version 1.8.224 contains an updated fix.
Source: the CVE record as published by its numbering authority, via NVD and CVE.org.
The underlying weakness: Unrestricted Upload of File with Dangerous Type
The product allows the upload or transfer of dangerous file types that are automatically processed within its environment.
How developers prevent this class of flaw
- Generate a new, unique filename for an uploaded file instead of using the user-supplied filename, so that no external input is used at all.
- When the set of acceptable objects, such as filenames or URLs, is limited or known, create a mapping from a set of fixed input values (such as numeric IDs) to the actual filenames or URLs, and reject all other inputs.
- Consider storing the uploaded files outside of the web document root entirely. Then, use other mechanisms to deliver the files dynamically.
More Unrestricted Upload of File with Dangerous Type vulnerabilities (CWE-434)
Timeline
- CVE record published.
- CISA published its SSVC assessment (exploitation: poc, automatable: no, technical impact: total).
- Record last changed materially (score, affected products, status or references).
References
Other vulnerabilities in freescout
- 7.5 High severity
- 8.2 High severity
- 7.7 High severity
- 7.6 High severity
- 7.1 High severity
- 9.4 Critical severity
Recent Unrestricted Upload of File with Dangerous Type vulnerabilities
- 10.0 Critical severity
- 10.0 Critical severity
- 9.4 Critical severity
- 9.8 Critical severity
- 8.8 High severity
- 7.1 High severity
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