zammad: Improper Access Control
CVE-2026-34723 is a high-severity improper access control vulnerability in zammad, with a CVSS 3.1 base score of 7.5 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, without any action from a user. Affected zammad versions: < 6.5.4; >= 7.0.0-alpha, < 7.0.1. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.45% chance of exploitation within 30 days, which is low compared with other CVEs.
High severity with no evidence of exploitation so far.
What to do
- Check which version of zammad you run against the affected versions below, and install the vendor's latest release.
- Read the advisory on github.com for workarounds and exact fixed builds.
- Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.
Affected products and versions
Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.
How the severity score breaks down
- Attack vector
- NetworkCan be exploited remotely over a network, including the internet.
- Attack complexity
- LowNo special conditions are needed; the attack works reliably.
- Privileges required
- NoneNo account or login is needed.
- User interaction
- NoneNo action by a victim is required.
- Scope
- UnchangedImpact stays within the vulnerable component.
- Confidentiality
- HighAll data handled by the component can be read.
- Integrity
- NoneNothing can be modified.
- Availability
- NoneAvailability is not affected.
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N. Scored by NVD.
| Scoring system | Score | Severity | Scored by |
|---|---|---|---|
| CVSS 4.0 | 8.7 | High | CNA (github.com) |
| CVSS 3.1 | 7.5 | High | NVD |
| CVSS 3.1 | 7.5 | High | CISA (ADP) |
Official description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1 and 6.5.4, unauthenticated remote attackers were able to access the getting started endpoint to get access to sensitive internal entity data, even after the system setup was completed. This vulnerability is fixed in 7.0.1 and 6.5.4.
Source: the CVE record as published by its numbering authority, via NVD and CVE.org.
The underlying weakness: Improper Access Control
The product does not restrict or incorrectly restricts access to a resource from an unauthorized actor.
How developers prevent this class of flaw
- Very carefully manage the setting, management, and handling of privileges. Explicitly manage trust zones in the software.
- Compartmentalize the system to have safe areas where trust boundaries can be unambiguously drawn. Do not allow sensitive data to go outside of the trust boundary and always be careful when interfacing with a compartment outside of the safe area. Ensure that appropriate compartmentalization is built into the system design, and the compartmentalization allows for and reinforces privilege separation functionality. Architects and designers should rely on the principle of least privilege to decide the appropriate time to use privileges and the time to drop privileges.
Timeline
- CVE record published.
- CISA published its SSVC assessment (exploitation: none, automatable: yes, technical impact: partial).
- Record last changed materially (score, affected products, status or references).
References
Other vulnerabilities in zammad
- 7.8 High severity
- 9.8 Critical severity
Zammad GmbH Zammad Session Fixation Exploited
- 7.1 High severity
- 7.1 High severity
- 9.1 Critical severity
- 8.6 High severity
Recent Improper Access Control vulnerabilities
- 8.8 High severity
- 7.8 High severity
- 9.1 Critical severity
- 9.8 Critical severity
- 7.2 High severity
- 9.8 Critical severity
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