CyberSecBulletin
CVE-2026-56727NVD status: Deferred

zammad: Improper Authentication

Published Updated By the CyberSecBulletin desk

CVE-2026-56727 is a high-severity improper authentication vulnerability in zammad, with a CVSS 4.0 base score of 7.1 out of 10. It can be exploited remotely over the network by an unauthenticated attacker, but only if a user takes part, for example by opening a link or file. Affected zammad versions: < 7.0.2. The record does not name a fixed version, so check the vendor advisory. There is no confirmed exploitation so far. EPSS estimates a 0.25% chance of exploitation within 30 days, which is low compared with other CVEs.

Next patch cycle

High severity with no evidence of exploitation so far.

What to do

  1. Check which version of zammad you run against the affected versions below, and install the vendor's latest release.
  2. Read the advisory on github.com for workarounds and exact fixed builds.
  3. Until you can update, restrict network access to the affected service so it is not reachable from untrusted networks.
  4. Because the attack needs a user to take part, warn users about unexpected links and files related to this product until it is patched.

Affected products and versions

VendorProductAffected versionsFixed in
Zammadzammad< 7.0.2Not stated

Version data comes from the organisation that assigned the CVE. Confirm against the vendor advisory before deciding you are unaffected.

How the severity score breaks down

Attack vector
NetworkCan be exploited remotely over a network, including the internet.
Attack complexity
LowNo special conditions are needed; the attack works reliably.
Attack requirements
NoneThe attack does not depend on a particular deployment or configuration.
Privileges required
NoneNo account or login is needed.
User interaction
PassiveA user only needs to do something routine, such as viewing a page.
Confidentiality (vulnerable system)
NoneNo loss of confidentiality on the vulnerable system.
Integrity (vulnerable system)
HighSerious loss of integrity on the vulnerable system.
Availability (vulnerable system)
NoneNo loss of availability on the vulnerable system.
Confidentiality (other systems)
NoneNo loss of confidentiality on systems beyond the vulnerable one.
Integrity (other systems)
NoneNo loss of integrity on systems beyond the vulnerable one.
Availability (other systems)
NoneNo loss of availability on systems beyond the vulnerable one.

Vector: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X. Scored by CNA (github.com).

Official description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, summary In Zammad's inbound PGP email processing, the return value of the gpg verification call was silently discarded. Regardless of whether gpg reported a valid, invalid, or missing signature, the handler unconditionally wrote sign: { success: true, comment: "Good signature" } to the article's security preferences. Impact Any sender could tamper with the body of a multipart/signed PGP email, or craft a message with an entirely fabricated or mismatched signature, and Zammad would display it to the recipient as cryptographically verified with a "Good signature" label. Users and agents relying on Zammad's signature indicator to confirm message authenticity and integrity would be misled into trusting modified or forged content. The vulnerability affects all inbound PGP-signed emails processed while the PGP integration is enabled. This issue is fixed in version 7.0.2.

Source: the CVE record as published by its numbering authority, via NVD and CVE.org.

The underlying weakness: Improper Authentication

When an actor claims to have a given identity, the product does not prove or insufficiently proves that the claim is correct.

How developers prevent this class of flaw

  • Use an authentication framework or library such as the OWASP ESAPI Authentication feature.

More Improper Authentication vulnerabilities (CWE-287)

Timeline

  1. CVE record published.
  2. CISA published its SSVC assessment (exploitation: none, automatable: yes, technical impact: partial).
  3. Record last changed materially (score, affected products, status or references).

References

Other vulnerabilities in zammad

All zammad vulnerabilities

Recent Improper Authentication vulnerabilities

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